All reservation services provided by, and travel services coordinated by 7th Heaven Travel are governed by and subject to these Terms and Conditions. By booking a reservation made by you or on your behalf, you have agreed to and accepted these Terms and Conditions. 

THIRD PARTY SUPPLIERS: 7th Heaven Travel is only responsible for reserving the items listed in the reservation details. The third-party suppliers providing transportation, accommodations, sightseeing arrangements, tours, excursions and other components of your vacation or trip (collectively, “Suppliers”) are independent contractors and are not agents, affiliates, representatives or employees of 7HT, or any of its subsidiaries. 7HT has no ownership interest in any Supplier. Any use of the 7HT name by a Supplier is for identification purposes only and does not constitute ownership, agency, supervision or control by 7HT. All documentation, receipts and tickets are issued subject to the terms and conditions specified by the Supplier. 

GROUPS: If you are traveling as part of a group of 10 or more rooms, different deposit, payment and cancellation policies may apply than those set forth in these Terms and Conditions. See your Group Sales Contract for details. 

OTHER TRAVELERS OR CONTACTS: If you book services for other travelers, you must make sure that you have the right to do so. You must obtain the consent of other individuals who may accompany you prior to providing their names, as they may be unable to view or change any information you provide on their behalf. By providing the personal information of another traveler or third party, you represent that you have all necessary authority or have obtained all necessary consents from such person to enable us to collect, use, and disclose his or her personal information as set forth in our Privacy Policy. 

RESERVATIONS AND PAYMENT: 7HT accepts payment by credit and debit cards issued on the following: American Express, Visa, Mastercard or Discover. For land/air bookings paid by credit card, the supplier may split the payment between the resort and the air carrier booked. The land portion of the payment will be processed immediately, and the airline will process payment at the time the air tickets are issued. Please note: Groups, Early Booking Bonus, and other special bookings may have different payment and cancellation policies and will be advised at the time of reservation. If payment is not received by the due date, all components of the booking will be cancelled without a refund. A credit card authorization form must be returned to 7th Heaven Travel in order to process any payments towards travel. 7HT is not responsible for any penalties, fare increases or fees incurred due to any late payments, all of which must be paid by the traveler. Any other person or entity (including a travel agent) who receives monies from individual travelers does so strictly as an agent of such travelers. 

LAST-MINUTE RESERVATIONS: Reservations are accepted up to 3 days prior to scheduled departure and subject to availability. Any reservations made 14 days or less prior to departure may require payment of a $25.00 special handling fee. 

RATES: All rates are quoted in U.S. Dollars unless otherwise noted. Rates are subject to change at any time, without notice. 7HT reserves the right to request to adjust on your behalf if a particular rate was incorrectly stated. 7HT can guarantee rates only for reservations paid in full; therefore, it is recommended that full payment be made at the time of booking. Airline tickets must be paid for and issued to avoid rate increases, fuel surcharges and cancellation of airline reservations. Government and Supplier-imposed taxes and fees are subject to increase at any time, must be paid by the traveler and are not the responsibility of 7th Heaven Travel. 

QUOTED RATES DO NOT INCLUDE: Airline baggage charges, seat assignment fees or other ancillary fees, passport and visa fees, some departure taxes, gratuities, meals, beverages, resort fees, hotel energy surcharges, parking and valet fees, insurance, telephone calls, additional bedding charges, laundry service, and other miscellaneous charges of a personal nature are not included in our quoted fees, except where specifically noted. 

REVISIONS AND CANCELLATIONS: Any revisions, changes or cancellations made to a reservation may be subject to a fee of up to $50 per booking, in addition to any other Supplier charges and penalties. Most airlines consider a name change to be a cancellation. No refunds will be granted on unused or partially used services once travel has commenced. Depending on the nature of the revision/cancellation, travelers will need to provide appropriate documentation in order to request any refund. 

NO SHOWS: Failure to travel without prior notification is considered a no-show. No show penalties can be up to the entire cost of reservation and are subject to policies and procedures of the travel Suppliers. 

TRAVEL INSURANCE: Travel insurance is optional but is highly recommended. Coverage varies depending on individual travel needs and policy. Insurance is due in full at the time of booking and coverage begins at the time of booking. Payment for cancellation for any reason insurance is due in full at the initial time of booking. A travel insurance quote will automatically be offered to you in a pricing proposal. 7HT and its agents are not licensing insurance agents but are authorized to sell a policy to protect your travel investment. Please contact the insurance company directly with policy questions. If you decline insurance, you must do so in writing or by selecting decline on your vacation contract. If you decline to purchase travel insurance you fully understand that 7th Heaven Travel is not liable or responsible for any expenses incurred as a result of cancellation & interruption, emergency medical/transportation, loss of baggage & personal effects, flight & travel accident, and/or rental car physical damage. 

TRAVEL DOCUMENTS: Travel documents will be issued approximately two weeks prior to departure once full payment is received. These will be emailed electronically unless a physical copy is requested. 

ACCOMMODATIONS: Facilities, guest services, amenities, hotel energy surcharges, resort fees and promotional offers are provided at the discretion of the hotel and are subject to change without notice. Any additional costs are the responsibility of the traveler and are payable directly to the hotel. Connecting rooms and bedding requests are not guaranteed and are based upon availability at the time of check-in. Hotel descriptions and photos do not necessarily depict the actual room in which guests will be accommodated; maps and images may not be exact or to scale and are for general description purposes only. Room standards are the sole responsibility of the hotel. Hotel ratings are based on the information provided. 

PHYSICAL DISABILITIES: Travelers requiring special facilities, services or accommodations must disclose such needs to 7th Heaven Travel at the time of reservation. Wheelchair-accessible transportation and accommodation may be requested, but cannot be guaranteed, as accommodation standards vary by hotel and are not within the control of 7th Heaven Travel. Your foreign destination may not conform to the United States’ Americans with Disabilities Act requirements, and facilities for disabled persons may be extremely limited. 7th Heaven Travel assumes no liability for the failure for the provision of accommodations by a travel vendor.